Touchstone® modems combine reliability, functionality and superior design
Cable operators today require top products and technology to retain and attract new customers in a highly competitive market. That's why ARRIS offers the Touchstone cable modem line. Touchstone products deliver greater functionality and higher reliability in order to improve the customer experience and increase subscriber satisfaction. The Touchstone line has superior throughput and a sleek design that allows users to save space on their desktop. Built-in holes for mounting also allow the unit to be positioned on a wall or under a desk to save even more space and minimize clutter. Priced to be highly competitive, these cable modems come in DOCSIS® 2.0 and Euro-DOCSIS 2.0 versions, with a bridged Ethernet and USB interface that allows users to connect a single modem to two PCs. With easy installation and configuration, these ARRIS products also deliver cost savings to operators, who can count on fewer calls to technical support. In all, the Touchstone series offers highly reliable high-speed Internet access and remarkable ease of use - a combination sure to please subscribers.
New features on the Touchstone line help improve revenue
Touchstone modems are environmentaly friendly. ARRIS is pleased to provide the industry's first cable modem that exceeds the European Restriction of Hazardous Substances (RoHS) directive. Going beyond the present European directive to remove lead and other heavy metals, ARRIS has increased our focus by removing other environmentally impacting materials from the packaging, cables, etc.
In addition to a standard cable DOCSIS modem, ARRIS offers the Touchstone Telephony Modem, an embedded multimedia terminal adapter (EMTA) for delivering VoIP and high-speed data access. This unit provides two telephony lines and up to 10 hours of battery back-up capabilities as well as carrier grade performance.
The Touchstone Telephony Port is an outdoor EMTA that gives MSOs a demarcation point for VoIP and high-speed Internet access outside the residence. The Telephony Port delivers up to 4 lines of telephony as well as high-speed data access on any PacketCable based network.
ARRIS products are tested at scale in laboratory deployments designed to model a medium-sized cable system. Interoperability is ensured by including products from many vendors in the testing model.
Beyond Touchstone: additional products for competitive MSOs
As a global provider of innovative products and commercial services to the cable TV operator industry, ARRIS offers cable modem wireless solutions, telecommunication equipment for cable VoIP and FMC services, and a Digital Media Termination System that combines dense QAM and CMTS functions to offer a variety of digital video services on a single platform.