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Increase customer satisfaction with a DOCSIS network device monitoring solution.
As demand for voice, video, and data offerings increases, service providers are faced with a number of complicated management issues. These include how to provide new services for consumers, how to minimize capacity congestion and manage usage, how to manage the health of the network, and how to give technicians the tools they need. A DOCSIS network device monitoring solution can help achieve these goals. The right DOCSIS network device monitoring solution can help increase customer satisfaction and deliver the kind of service that can promote customer retention and loyalty. For the leading DOCSIS network device monitoring technology, consider ARRIS ServAssure™ Advanced Solution.
Learn more about DOCSIS network device monitoring with ARRIS now.
ARRIS provides the leading DOCSIS network device monitoring platform.
ARRIS ServAssure™ Advanced Solution Suite enables operators on broadband cable networks to better manage and control DOCSIS services, bandwidth, and devices. ServAssure Advanced features integrated network control, device monitoring, and analysis applications that can help operators reduce the cost and complexity of managing DOCSIS networks and accelerate deployment of new IP services. With patent-pending normalization and "fingerprinting" technology, the ARRIS ServAssure Advanced Solution Suite delivers comprehensive data-collection functionality that is compatible with multiple vendors and offers support for multiple DOCSIS devices, including cable modems, MTAs, DOCSIS set-top boxes and CMTSs. And for smaller to mid-size MSOs, this DOCSIS network device monitoring is also available as a hosted service that can be deployed with virtually no upfront hardware costs.
Device monitoring platform for optimizing the DOCSIS network
As a DOCSIS network device monitoring solution, ARRIS ServAssure Advanced provides superior applications for integrated network control and analysis, including:
DataAssure™ for monitoring DOCSIS networks, reporting on faults and performance, and delivering expert recommendations for preventive maintenance. DataAssure also helps resolve customer issues by delivering real-time and historical information about DOCSIS devices, supporting interfaces, and CMTSs.
VoiceAssure™ offers a complete solution for VoIP service lifecycle management, from initial network monitoring, analysis, and optimization to ongoing fault and performance management and capacity planning. With VoiceAssure, operators can monitor millions of devices to ensure maximum performance and availability, and analyze traffic and connectivity data to create a unique measure of subscriber experience that can be represented on a single screen via network health summaries.
Network Optimizer combines innovative expert system recommendations, DOCSIS network management capabilities, and interface configuration reports into a solution that maximizes the capacity of existing CMTSs and minimizes network congestion, errors, and latency while reducing capital and support expenses and improving customer satisfaction.
Bandwidth Usage Reporter provides a rich set of consumption and data rate reports that enable detailed analysis of network bandwidth utilization, management of overactive users, and identification of new revenue opportunities.
Learn more about DOCSIS network device monitoring and ARRIS now.
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