EMTA
Telephony profits for MSOs are driven by superior EMTA technology
In the race to provide voice over IP to residential and business customers, cable operators have a distinct advantage. With an existing subscriber base already wired for cable and/or data services, adding telephony is a natural and cost-efficient fit. But the competition for VoIP customers promises to be strong, and because so many competitors also bundle multimedia and data services with telephony, losing VoIP customers may erode existing business. Consequently it's critical for cable operators to win and retain VoIP customers, and having the right equipment is a big part of that battle. For superior and reliable telephony performance, operators must provide a top-quality embedded multimedia terminal adaptor (EMTA) for the subscriber's premises. These telephony modems deliver both carrier-grade voice over IP and high-speed data (HSD) access. With the right EMTA, operators can offer easy installation, ensure consistent dial tone, and provide the kind customer experience that will attract and retain subscribers. For superior EMTA telephony modems, cable operators everywhere choose Touchstone® modems from ARRIS.
ARRIS provides leading EMTA products
As the leading provider of products and services to the cable industry, ARRIS offers a range of EMTA solutions for cable operators seeking to deploy VoIP offerings. The ARRIS Touchstone Telephony Modems were the first EMTA devices to be certified as compliant with DOCSIS® 1.1, Euro-DOCSIS 1.1 and PacketCable™ protocols.
The Touchstone® Telephony Modem is a flexible EMTA with advanced features and easy installation. These EMTA modems offer two or more independent lines of carrier-grade voice service to ensure a dial tone each and every time. With a bridged USB and Ethernet interface, Touchstone Telephony Modems can integrate quickly into any PacketCable based network. A battery backup provides up to 10 hours of backup capability, while proven reliability in the field allows operators to minimize the number of calls placed to technical support. The Touchstone Telephony Modem also allows for tiered data services to provide greater revenue possibilities for cable operators.
For subscribers desiring a broadband wireless modem, The ARRIS Wireless Telephony Modem is also an EMTA with many of the same features as the Telephony Modem. Together, these ARRIS products deliver voice service that is equal to or better than the service subscribers have come to expect from their local phone company.
EMTA and other hardware for voice, video, data, cellular convergence
In addition to EMTA VoIP equipment, ARRIS provides CMTS solutions, digital video technology, and other communication technology for cable operators.
Learn more about ARRIS
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