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Auspice and Comcast Sign New Multi-Year Agreement for Enterprise-Wide Deployment of Auspice Service Assurance Solutions across All Services
Agreement Builds on Comcast’s Enterprise-Wide Deployment of the Auspice OpsLogic Solutions Suite for Automated Support of Full Range of Broadband Services
Orlando, FL― June 14, 2007 ― Auspice Corporation, the leading provider of real-time operations automation and service assurance solutions for communications service providers, announced that it has signed a new multiyear site license agreement with Comcast Cable Communications (Nasdaq: CMCSA, CMCSK), the nation’s largest cable company, for the Auspice® OpsLogic® Solutions Suite. The agreement enables Comcast to continue to deploy Auspice’s advanced service assurance solutions across its network operations, customer support and mobile field service operations systems throughout all of its markets.
Comcast’s ability to utilize the Auspice Opslogic Solutions Suite to support its high-speed data, voice and video services provides an automation foundation that helps Comcast reduce operations costs, increase service availability, network reliability and ultimately, operational efficiency for profitable business growth.
Auspice has been working with Comcast for over six years, providing the Auspice OpsLogic Suite to automate operations-support processes for advanced service delivery. Auspice software helps Comcast’s operations staff cost-effectively manage a network that supports millions of customers and thousands of miles of hybrid fiber coax (HFC) plants, while meeting the increasingly complex service assurance demands of supporting multiple services. Along the way, Auspice’s OpsLogic Suite has proven its high scalability, flexibility and speed for meeting the operator's time-to-market needs and its ease of solution maintenance as the number of subscribers and geographic markets grow.
“We are proud to be selected by Comcast as the provider of comprehensive service assurance solutions for the fastest growing segments of their business,” said Steven Birer, President and CEO of Auspice. “Comcast has consistently proven itself to be the leading innovator in the MSO industry, and our ongoing collaboration with Comcast has kept us at the leading edge of the service assurance sector. As a result, our OpsLogic Solutions Suite continues to offer powerful and innovative solutions to meet the most challenging service assurance needs of Comcast and our other customers, while providing a continuous return on their investment through higher service assurance, revenue assurance and operating margins.”
The terms of the new agreement enable Comcast to:
- Deploy the Auspice OpsLogic Solutions Suite across all markets;
- Deploy the Auspice OpsLogic Solutions Suite across all high-speed data and voice services;
- Deploy the Auspice solutions to support multiple operational functions: network operations centers, customer care/support/call centers, and mobile field operations;
- Extend the Auspice OpsLogic Solutions Suite through future solution development.
The agreement also provides momentum to Auspice as it continues to build a technology partnership community among vendors. Through increased collaboration, this partnership community will deliver prepackaged, integrated multi-vendor solutions that can be rapidly deployed at cable operators and meet their time-to-market requirements.
About Auspice
Auspice provides service assurance products that automate manual operation support processes for North America’s leading MSOs and communications service providers. Auspice products monitor, integrate and correlate events across diverse network environments providing real-time monitoring, analysis and integration into customers’ network operations center (NOC), customer support, and field service operations to proactively manage all their IP-based broadband services. Through intelligent automation, Auspice solutions deliver, customers realize tangible, documented business benefits that include increased reliability and operational efficiencies that deliver superior customer experiences and improve the bottom line. Founded in 1997, Auspice (www.auspicecorp.com) corporate headquarters are located at 130 Turner Street, Waltham, MA.
For more information, contact:
Alan Poon
Director of Marketing
Auspice Corporation
781-398-3220
apoon@auspicecorp.com
Auspice and TLX are registered trademarks of Auspice Corporation.
“Now we have a unified tool that gives our technicians a single view across multiple services – voice, video and data.”
Director, NOC Operations, Major North American MSO