About Auspice
How We Do It
How We Do It
Real-Time Operations Automation for Comprehensive Service Delivery
The Auspice® OpsLogic® solution suite offers Communications Service Providers (CSPs) intelligent monitoring of their IP-based services’ critical network elements. Customizable correlation engines utilize business logic to synthesize collected data and determine actionable resolution of problems that arise with service delivery. OpsLogic also supports multi-vendor environments and diverse network infrastructures, providing a comprehensive and proactive view of potential service-disrupting issues.
Scalable OpsLogic® solutions combine proactive service monitoring, alarm and event correlation, and performance thresholds to deliver an integrated view of your network for operations technicians, customer service representatives, and field service personnel. Information can be consolidated at the market level or drilled down for a per-subscriber view to empower your staff with the appropriate level of visibility to QoS degradations or service outages. And automation tools enable repeatable best practices to increase efficiencies and standardize your operational methods and procedures.
Leveraging real-time data from all network elements and business support systems, the Auspice OpsLogic Software Suite:
- Scales to manage from a few hundred to millions of multi-vendor DOCSIS® and PacketCable® devices
- Rapidly pinpoints root cause of degradation and outages
- Correlates and automates network events across the entire service delivery infrastructure in real time
“Auspice solutions help make our network operations center, customer care and field technicians more productive by automating processes that are critical to our business.”
Charlotte Field, Senior VP – Technical Field and Network Operations, Comcast